Description

Key Responsibilities
• Design, build, and maintain advanced Grafana dashboards for the Boomi platform and associated integrations.
• Develop dashboards that monitor integration health, transaction volumes, processing times, error rates, failures, retries, and service availability.
• Define meaningful metrics, visualizations, alerts, and thresholds for Boomi integration monitoring.
• Collaborate with integration, application, infrastructure, SRE, and operations teams to identify monitoring and reporting requirements.
• Analyze Boomi platform and integration data to identify trends, performance issues, recurring failures, and potential service risks.
• Establish monitoring standards, dashboard templates, naming conventions, and documentation.
• Improve observability across integration processes, environments, runtimes, and APIs.
• Configure and maintain Grafana alerts and notifications in line with operational support requirements.
• Support root-cause analysis by providing dashboards and visualizations that help teams trace integration issues.
• Validate dashboard data for accuracy, completeness, and reliability.
• Document dashboard functionality, data sources, alert logic, and support procedures.
• Provide technical guidance and mentorship on Grafana visualization and Boomi observability practices.
• Identify opportunities to automate reporting, monitoring, and operational workflows.

Required Qualifications
• Hands-on experience developing and administering Grafana dashboards.
• Strong experience with the Boomi integration platform, including integration processes, APIs, runtimes, or related platform components.
• Experience monitoring enterprise integrations and distributed applications.
• Knowledge of integration metrics, logging, error handling, retries, latency, throughput, and availability monitoring.
• Experience working with data sources used by Grafana, such as time-series databases, logs, APIs, or relational databases.
• Ability to create effective visualizations, queries, variables, drilldowns, and alerts in Grafana.
• Strong analytical and troubleshooting skills.
• Experience working with engineering, operations, and application support teams.
• Strong written and verbal communication skills.

Preferred Qualifications
• Experience with Grafana alerting, dashboard-as-code, or observability automation.
• Familiarity with Prometheus, Loki, Elasticsearch, Splunk, InfluxDB, SQL, REST APIs, or similar monitoring technologies.
• Experience with cloud platforms and enterprise integration architectures.
• Familiarity with DevOps, SRE, CI/CD, and infrastructure monitoring practices.
• Experience creating operational runbooks and support documentation.
• Knowledge of API monitoring, event-driven integrations, and message-based architectures.
• Relevant Grafana, Boomi, cloud, or observability certifications.

Key Deliverables
• Advanced Grafana dashboards for the Boomi platform and integrations.
• Standardized operational and executive-level monitoring views.
• Boomi integration health and performance metrics.
• Alerting rules for failures, latency, throughput, and availability thresholds.
• Dashboard documentation and operational runbooks.
• Recommendations for improving platform observability and integration reliability

Key Skills

Education

Bachelor's degree