Description

Lead end-to-end data migration from BMC Remedy to modern ITSM platforms.

This role is hybrid.

Responsibilities

• Execute migration of critical ITSM data from BMC Remedy to Jira Service Management.
• Analyze and extract data from Remedy’s backend using SQL or API access.
• Manipulate, cleanse, and validate data using SQL and PostgreSQL.
• Configure and administer Jira Service Management features.

Required Skills

• 8+ years experience in data migration from legacy ITSM systems.
• Expert-level SQL and PostgreSQL, including advanced querying and scripting.
• Deep understanding of ITSM platforms, specifically BMC Remedy and Jira Service Management.
• Demonstrable expertise in BMC Remedy administration and data structures.
• Strong proficiency in Jira Service Management configuration and administration.
• Experience leveraging Jira REST APIs.
• Experience working with government clients and public sector IT projects.

Key Skills

Education

Any Graduate