Description

You will provide high-level technical support for end-user computing environments and Microsoft 365 services.

This role is remote.

Responsibilities

• Troubleshoot and support end-user computers running Windows 7, 8, and 10.
• Manage and maintain Microsoft 365 services and environments.
• Administer Active Directory, Exchange, and SharePoint systems.
• Deploy and manage software and configurations using Intune and SCCM.

Required Skills

• 5 to 10 years of desktop support experience.
• M365 certified engineer.
• MCITP certified engineer.
• Minimum 5 years of experience supporting Windows 7, 8, and 10.
• Proven experience with Intune and SCCM.
• Strong technical knowledge of Active Directory.
• Hands-on experience with Exchange and SharePoint.
• Experience working with US-based companies or clients.

Preferred Skills

• Bachelor's degree or equivalent graduate status.

Key Skills

Education

Any graduate