Description

You will lead the design and implementation of Dynamics 365 CRM solutions to optimize business processes.

Responsibilities

• Design, implement, and configure Dynamics 365 solutions including Sales, Customer Service, Field Service, Marketing, and Project Operations using low-code and no-code configurations.
• Lead requirement discovery sessions to translate business needs into technical designs.
• Support pre-sales activities by conducting client meetings, writing proposals, and providing project estimates.
• Research and integrate new technologies related to Microsoft Dynamics 365 modules.
• Manage and prioritize your daily and weekly workload following established project management standards.

Required Skills

• 5+ years of experience in CRM consulting or related implementation roles.
• Expertise in Dynamics 365 modules including Sales, Customer Service, Field Service, Marketing, and Project Operations.
• Proficiency in Microsoft-based solutions and low-code/no-code configurations.
• Experience in solution design and technical proposal writing.
• Ability to lead requirement discovery and translate business needs into functional designs.
• Strong business acumen to consult clients on key business drivers.
• Any Graduate degree.

Key Skills

Education

Any Graduate