Description

Provide functional leadership and subject matter expertise across Dynamics 365 FSCM modules in a managed services environment.
Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions.
Lead solution design and architecture decisions for enhancements, integrations, and optimizations.
Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation.
Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices.
Support change management, regression testing, and release management activities for minor enhancements.
Collaborate with technical teams, vendors, and offshore/onshore AMS resources.
Ensure solutions align with Microsoft standards, security, and compliance requirements.
Document functional designs, solution architecture, and operational procedures.
Mentor junior consultants and contribute to AMS process maturity.
Qualifications

7+ years of experience with Microsoft Dynamics 365 Finance and Supply Chain Management.
Proven experience in an Application Managed Services (AMS) or post-go-live support model - 5+ years experience.
Strong functional expertise (7+ years experience) in one or more of the following D365 SCM modules:
Inventory Management
Warehouse Management (WMS)
Transportation Management
Procurement and Sourcing
Asset Management
7+ years of experience in solution architecture and functional design.
7+ years of experience with finance and supply chain business processes and end-to-end flows.
5+ years of experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems)

Key Skills

Education

Bachelor's degree