Description

Provide functional leadership and subject matter expertise for Dynamics 365 Finance and Supply Chain Management in a managed services environment.

This role is on-site.

Responsibilities

• Translate operational requirements into scalable solutions and lead solution design and architecture decisions for enhancements and integrations.
• Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation.
• Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices.
• Support change management, regression testing, and release management activities for minor enhancements.
• Mentor junior consultants, document functional designs, and ensure solutions align with Microsoft security and compliance standards.

Required Skills

• 7+ years of experience with Microsoft Dynamics 365 Finance and Supply Chain Management.
• Strong functional expertise (7+ years) in one or more D365 modules: Inventory Management, Warehouse Management (WMS), Transportation Management, Procurement and Sourcing, or Asset Management.
• 7+ years of experience in solution architecture and functional design.
• 7+ years of experience with finance and supply chain business processes and end-to-end flows.
• 5+ years of experience in an Application Managed Services (AMS) or post-go-live support model.
• 5+ years of experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems).
• Bachelor's degree in a relevant field.

Preferred Skills

• Proven experience collaborating with technical teams, vendors, and offshore/onshore AMS resources.

Key Skills

Education

Bachelor's degree