Description

You will manage and optimize observability solutions using Dynatrace across infrastructure and applications.

Responsibilities

• Configure, maintain, and optimize monitoring solutions using Dynatrace to ensure end-to-end visibility across systems and applications.
• Monitor service performance and availability, developing dashboards and setting alert thresholds to minimize false positives.
• Monitor Windows/Linux servers, virtual environments (VMware), and cloud platforms (AWS, Azure, GCP) while proactively identifying potential issues.
• Use Dynatrace to track application performance and transaction flows, supporting synthetic and real user monitoring.
• Participate in incident response, providing monitoring insights during troubleshooting and root cause analysis.

Required Skills

• 5+ years of experience in systems engineering, infrastructure support, or monitoring roles.
• 5+ years of hands-on experience with Dynatrace or similar APM tools.
• Knowledge of Windows/Linux servers, virtualized environments, and cloud platforms (AWS, Azure, GCP).
• Basic understanding of networking concepts (DNS, TCP/IP, Load Balancing).
• Experience with ITIL practices.
• Familiarity with enterprise log analysis frameworks and tools like ServiceNow.
• Ability to effectively communicate verbally and in writing with all levels of staff and management.

Key Skills

Education

Bachelor's degree