You will focus on development and customization within the BMC Remedy ARS environment.
Responsibilities
- Develop ARS forms, workflows, fields, and schemas.
- Design and implement database structures including stored procedures, queries, and triggers.
- Build and maintain custom Remedy applications.
- Customize ARS interfaces using web technologies.
- Troubleshoot and resolve complex technical issues within the ITSM ecosystem.
Required Skills
- 5+ years of experience in BMC Remedy ARS development.
- Hands-on experience with ARS form and workflow development.
- Proficiency in SQL, including advanced stored procedures, indexes, and triggers.
- Experience with SQL Server Integration Services (SSIS).
- Experience with SQL Server Reporting Services (SSRS).
- Knowledge of SQL metadata conversions and date conversions.
- Working knowledge of HTML, CSS, and JavaScript for interface customization.
- Bachelor's degree in Computer Science, IT, or equivalent work experience.
Preferred Skills
- Knowledge of BMC Remedy IT Service Management (ITSM) modules.
- BMC Remedy ARS certifications.