Description

You will own the development and customization of the BMC Remedy ARS environment, building custom ITSM applications and resolving complex technical issues.

This role is on-site.

Responsibilities

• Develop ARS forms, workflows, fields, and schemas.
• Design and implement database structures, including stored procedures, queries, and triggers.
• Customize ARS interfaces using HTML, CSS, and JavaScript.
• Troubleshoot and resolve technical issues within the ITSM ecosystem.

Required Skills

• 5+ years of experience in BMC Remedy ARS development.
• Hands-on experience with ARS form and workflow development.
• Proficiency in SQL, including advanced stored procedures, indexes, and triggers.
• Experience with SQL Server Integration Services (SSIS).
• Experience with SQL Server Reporting Services (SSRS).
• Knowledge of SQL metadata conversions and date conversions.
• Working knowledge of HTML, CSS, and JavaScript.
• Bachelor's degree in Computer Science, IT, or equivalent work experience.

Preferred Skills

• Knowledge of BMC Remedy IT Service Management (ITSM) modules.
• BMC Remedy ARS certifications.

Key Skills

Education

Any Graduate