Description

Key Responsibilities

• Define product scope, objectives, requirements, specifications, and data models for product development and testing
• Gather, refine, and document business and technical requirements for software modifications, custom enhancements, and system integrations
• Create and maintain comprehensive documentation including business requirements, process flows, and procedural guides
• Collaborate with technical analysts and developers to translate requirements into functional designs and development estimates
• Develop detailed test plans and test cases to validate application changes meet business needs
• Conduct system, integration, readiness, and UAT testing to ensure quality and functionality
• Provide ongoing support to developers throughout the development lifecycle
• Assist clients during testing efforts, offering guidance and troubleshooting

Required Skills

• Extensive functional experience with Commercial Loan Servicing (ACBS) or other Commercial Lending solutions
• X+ years working with financial institutions in functional or technical roles within commercial loan servicing
• Demonstrated experience with system conversions — analysing and documenting application and system interactions
• Hands-on experience with end-to-end software implementation, preferably with a software vendor
• Strong written and verbal communication skills in client-facing environments

Key Skills

Education

Any Gradute