Description

You will own advanced operational support and troubleshooting for the IAM environment.

Responsibilities

• Conduct triage and resolution for IAM issues and outages.
• Lead project workstreams across end-to-end IAM and infrastructure projects.
• Design, implement, and operate complex enterprise IAM solutions.
• Guide junior engineers and translate business needs into technical IAM designs.
• Develop process improvement strategies based on pattern recognition.

Required Skills

• 5+ years of experience in IAM or a related area.
• Experience with SAML and OAuth modern authentication protocols.
• Proficiency with CyberArk (password vaulting, privileged session management).
• Working knowledge of SailPoint Identity Security Cloud (ISC).
• Familiarity with API Management and holistic SSO concepts.
• Understanding of MFA and NIST standards related to IAM processes.
• Experience with ITIL framework ticket resolutions.
• Skills in scripting, risk analysis, and problem-solving.

Key Skills

Education

Any Gradute