Provide DASD and tape storage administration support for our customers.
Manage storage pools for multiple customers and LPARs.
Perform problem diagnostics and resolution.
Create and oversee jobs for daily, weekly, and monthly backups.
Perform data and volume recovery.
Provide support on 24 x 7 x 365 basis across multiple time zones.
Interact with hardware and software vendors as required.
Maintain documentation of issue cause, action, and resolution in the designated problem tracking system.
In joint co-operation with the Disaster Recovery Services and other technical teams, successfully execute tasks associated with any given customer’s disaster recovery plans.
Aid and assist other mainframe teams as required to support them and our clients.
Adhere to a schedule that efficiently manages resources and allows timely implementations.
Follow SNOW change control procedures
Experience with z System architectures (z/OS/z/VM)
Knowledge in z/OS , z/VM, SMP/E, JES/EJES , TSO / ISPF , DFSMS Management, Capacity Management, VTAM, and JCL
Knowledge on hardware such as IBM TS7700 series and EMC, VMAX
Experience in Installation and using IBM TS7700 series and EMC, replication software.
Primary administrator for storage tools DFSMS, DFHSM, DFRMM