Description

You will lead and coordinate incident management throughout its entire lifecycle within a 24x7 global team.

Responsibilities

• Coordinate incident management from activation through closure, engaging cross-functional partners to ensure clear understanding of action plans and resolution paths.
• Manage all incident collateral, including executive communications and technical reports.
• Partner with security teams to identify, assess, and drive process improvements for incident response capabilities.
• Advise leadership on security operations strategies to proactively thwart intrusion attempts.
• Provide flexibility to work off-hours and weekends as required by the 24x7 operational model.

Required Skills

• 5+ years of experience supporting or leading processes in Information Technology or Security.
• Strong knowledge of cyber investigations, containment, artifact gathering, and case management.
• Hands-on experience with incident response processes, forensic investigations, and event escalation procedures.
• Proficiency with TCP/IP communications and standard protocols including DNS, HTTP, and SMB.
• Working knowledge of security controls for Windows, Linux, and network equipment.
• Experience using ServiceNow or similar service management and ticketing systems.
• Ability to distill complex technical information into digestible reports for executive stakeholders.

Preferred Skills

• Professional security certifications such as SANs GIAC or CompTIA Security+ CE.
• Experience supporting network investigations.

Key Skills

Education

Any Graduate