Description

Key Responsibilities

• Develop and configure Informatica Customer 360 (C360) solutions for Customer Master Data Management.
• Configure business entities, data models, hierarchies, relationships, and reference data.
• Develop Match & Merge logic, Survivorship Rules, validation rules, and duplicate prevention strategies.
• Implement data quality, profiling, cleansing, standardization, enrichment, and deduplication processes using Informatica Data Quality (IDQ).
• Build and support integrations between Informatica MDM and enterprise applications such as Salesforce, SAP, ServiceNow, Enterprise Data Warehouse, and third-party data providers (e.g., Dun & Bradstreet).
• Develop REST/SOAP API integrations, batch interfaces, and data synchronization processes.
• Configure Data Stewardship workflows, exception handling, approval workflows, and manual review processes.
• Develop and optimize MDM batch jobs, workflows, mappings, and automation.
• Participate in data migration, data profiling, reconciliation, and production deployment activities.
• Troubleshoot production issues, perform root cause analysis, and optimize application performance.
• Prepare technical documentation, deployment guides, unit test cases, and support knowledge transfer activities.
• Collaborate with Architects, QA teams, and business users during SIT, UAT, and Production rollout.

Required Skills

• 5–8 years of IT experience.
• 3+ years of hands-on experience in Informatica MDM (Customer 360 / Multidomain MDM).
• Strong knowledge of Customer Master Data Management.
• Hands-on experience with Informatica Customer 360 (C360).
• Informatica Data Quality (IDQ).
• Informatica PowerCenter and/or Informatica Intelligent Cloud Services (IICS).
• Match & Merge configuration.
• Survivorship Rules.
• Hierarchy Management.
• Data Stewardship.
• Data Quality and Data Governance concepts.
• Data Modeling.
• SQL (Oracle/SQL Server).
• REST APIs.
• SOAP Web Services.
• XML/JSON.
• Batch Processing.
• Data Migration and Data Reconciliation.

Preferred Skills

• Salesforce Integration.
• SAP Integration.
• ServiceNow Integration.
• Enterprise Data Warehouse integration.
• Dun & Bradstreet (D&B) integration.
• Informatica Axon.
• Informatica Enterprise Data Catalog (EDC).
• Java or Python scripting.
• Azure or AWS cloud exposure.
• Git, Jenkins, CI/CD.

Functional Skills

• Customer Master Data
• Master Data Management (MDM)
• Data Governance
• Data Stewardship
• Data Quality
• Data Enrichment
• Deduplication
• Data Profiling
• Metadata Management
• Enterprise Integration

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Informatica MDM certification is a plus.
• Experience working in Agile/Scrum environments.

Nice to Have

• Experience with large-scale enterprise MDM implementations.
• Exposure to Customer 360 SaaS.
• Knowledge of event-driven integration architecture.
• Familiarity with DevOps and CI/CD practices.
• Strong communication and stakeholder collaboration skills.

Mandatory Skills

• Informatica MDM (Customer 360)
• Informatica Data Quality (IDQ)
• Match & Merge
• Survivorship Rules
• Customer Master Data
• Data Stewardship
• Data Governance
• SQL
• REST APIs
• PowerCenter/IICS
• Oracle or SQL Server
• Enterprise Integration

Key Skills

Education

Bachelor's degree