Description

Key Responsibilities:

Infrastructure Operations & Administration 

• Administer, maintain, and optimize Windows Server environments across on-premises and cloud-based infrastructure.
• Perform OS upgrades, patch installation, testing, and ongoing system updates to ensure reliability and security.
• Develop and use PowerShell scripts and other automation tools to execute centralized and repetitive tasks efficiently.
• Lead and execute server migrations, including transitioning workloads from on-premises systems into cloud platforms.

Security & Compliance 

• Implement and maintain security configurations for servers, including endpoint protection, access control, and hardening standards.
• Conduct vulnerability remediation for servers and applications to maintain security compliance.
• Work with security tools and processes to ensure consistent protection and monitoring.

Patching, Monitoring & Automation 

• Manage patching cycles and use SCCM or similar platforms for automated patch deployment and reporting.
• Maintain ongoing monitoring and performance assessment of infrastructure services to identify and resolve issues proactively. 

Backup & Disaster Recovery 

• Oversee routine backup operations and support recovery processes for mission-critical systems.
• Develop, refine, and support Disaster Recovery (DR) strategies to minimize downtime and protect data integrity.

Production Application Support 

• Provide advanced server-level support for enterprise applications using .NET, Java, SQL, Oracle, Microsoft Dynamics, and warehouse technologies.
• Troubleshoot high-impact production issues across hybrid infrastructure and middleware layers.

Networking & Systems Integration 

• Apply deep knowledge of OSI model layers and networking protocols to diagnose connectivity and application issues.
• Collaborate with cross-functional teams to support application deployments and infrastructure enhancements.

Communication & Collaboration 

• Translate business or user requests into actionable technical solutions and communicate effectively in English, both verbally and in writing.
• Work closely with the IT Portfolio Manager and Infrastructure & Operations teams to align engineering efforts with organizational needs

Key Skills

Education

Bachelor's degree