Senior IT Business Analyst

You will analyze, design, and deliver business and technology solutions that align with organizational goals. You partner with business and IT teams to understand needs, define requirements, and ensure solutions are scalable and integrated.

Responsibilities

• Gather and document detailed business, functional, and technical requirements from stakeholders.
• Analyze current state processes and infrastructure to identify improvement and integration opportunities.
• Translate business needs into clear specifications, user stories, and technical requirements for developers.
• Facilitate solution design sessions, ensuring infrastructure and integration impacts are considered.
• Support QA and UAT efforts by defining test cases and validating end-to-end workflows.

Required Skills

• 5+ years of experience as an IT Business Analyst focusing on enterprise systems and integrations.
• Proficiency in JIRA, Confluence, Visio, Lucidchart, and MS Office.
• Strong background in business process modeling and requirements elicitation.
• Experience with use case development and solution documentation.
• Ability to communicate effectively with both technical and non-technical audiences.
• Bachelor's degree in Information Systems, Business, Computer Science, or related field.

Preferred Skills

• Master's degree or MBA.
• Certifications such as CBAP, PMI-PBA, ITIL, or TOGAF.
• Experience with enterprise platforms like ServiceNow, Workday, Salesforce, or SAP.