Description

Analyze, design, and deliver business and technology solutions that align with organizational goals.

This role is hybrid.

Responsibilities

• Gather and document detailed business, functional, and technical requirements from stakeholders.
• Analyze current state processes and infrastructure to identify improvement and integration opportunities.
• Translate business needs into clear specifications, user stories, and technical requirements for developers.
• Facilitate solution design sessions, ensuring infrastructure and integration impacts are considered.
• Support QA and UAT efforts by defining test cases and validating end-to-end workflows.

Required Skills

• 5+ years of experience as an IT Business Analyst focusing on enterprise systems and integrations.
• Proficiency in JIRA, Confluence, Visio, Lucidchart, and MS Office.
• Strong background in business process modeling and requirements elicitation.
• Experience with use case development and solution documentation.
• Ability to communicate effectively with both technical and non-technical audiences.
• Bachelor's degree in Information Systems, Business, Computer Science, or related field.

Preferred Skills

• Master's degree or MBA.
• Certifications such as CBAP, PMI-PBA, ITIL, or TOGAF.
• Experience with enterprise platforms like ServiceNow, Workday, Salesforce, or SAP.

Key Skills

Education

Any Graduate