Description

This role involves leading application support and analysis for major enterprise systems.

Responsibilities

• Facilitate business workflow design with business units and guide Application Analysts on efficiency improvements and issue resolution.
• Lead unit and integrated testing of software, including developing and validating test scripts.
• Troubleshoot application and system hardware issues, coordinating with vendors to resolution.
• Act as team project lead in partnership with the PMO through all project phases, from scoping to operations.
• Manage Disaster Recovery and Backup requirements for assigned systems and develop policies and procedures.

Required Skills

• 2+ years experience supporting Health Information Management (HIM) IT application support.
• 4+ years experience in healthcare IT, specifically with 3M 360 Engage One.
• Experience with Revenue Cycle Management applications and SQL Server.
• Proficiency in MS Office, MS Visio, and MS PowerPoint.
• Understanding of department business processes and system security protocols.
• Ability to work with servers and apply application software upgrades.
• Strong written and verbal communication skills.
• Familiarity with Health Information Management (HIM) IT application support.

Preferred Skills

• Knowledge and experience with HL7 Interfaces.
• Bachelor’s degree in a related field.

Key Skills

Education

Any Gradute