Description

Responsibilities

• Collaborate on end-to-end SAP solution delivery for Meter-to-Cash and Customer Service processes
• Support SAP S/4HANA Utilities and SAP Service Cloud delivery efforts
• Oversee the design, configuration, customization, and integration of SAP applications to meet business requirements
• Work with NiSource and third-party teams to support SAP solution delivery
• Oversee SAP-specific RICEFW development and ensure traceability to program requirements
• Guide unit testing, SIT, UAT, regression testing, and performance testing for SAP components
• Ensure test cases and results are documented in tools such as Jira and qTest
• Coordinate with vendors and third-party service providers to support timely delivery and integration of SAP solutions
• Assist with deployment, cutover, and hyper care activities
• Support knowledge transfer and mentoring for NiSource operational teams and managed service providers
• Ensure SAP security roles, access models, and compliance requirements align with NiSource policies and SAP best practices
• Drive adherence to SAP-standard DevSecOps practices, including automated CI/CD pipelines, code scanning, unit test coverage, and security analysis
• Facilitate communication and collaboration across workstreams to ensure SAP solutions integrate effectively
• Establish SAP monitoring for error handling, performance, abnormal use, and related areas
• Participate in program governance, status reporting, risk management, and issue resolution related to SAP delivery

Key Skills

Education

Bachelor's degree