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Charlotte, NC, USA
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• Implementation and Integration:
– Lead the implementation of Oracle/Microsoft projects, ensuring seamless integration with existing systems and processes
– Collaborate with stakeholders to gather requirements, develop specifications, and ensure the solution meets business needs
– Coordinate with Oracle and other third-party vendors to ensure timely and effective delivery of services.
• Project Planning and Management:
– Develop comprehensive project plans, including scope, objectives, timelines, and resource allocation
– Manage project budgets, track expenditures, and deliver projects within budget.
– Define project success criteria and communicate them to involved parties throughout the project lifecycle.
• Jira Administration, Team Leadership and Collaboration:
– Administer, configure, and optimize Jira Cloud to support project, workflow, permission, and automation needs across technology teams
– Assemble and lead cross-functional project teams, providing direction and support to team members
– Foster a collaborative and high-performance team environment
– Communicate project status, risks, and issues to stakeholders and senior management.
• Risk Management:
– Identify, analyze, and mitigate project risks
– Develop contingency plans to address potential challenges and ensure project continuity.
• Quality Assurance:
– Ensure that project deliverables meet the highest quality standards and are aligned with business requirements
– Conduct regular reviews and audits to ensure compliance with project objectives and standards.
• Change Management:
– Develop and implement change management strategies to support the adoption of Oracle Field Services
– Provide training and support to end-users to ensure successful system utilization.
• Vendor Management:
– Identify and engage with third-party vendors and suppliers to support program and project needs
– Negotiate and manage vendor contracts and relationships, ensuring quality, cost-effectiveness, and on-time delivery of goods and services.
• Stakeholder Communication
– Be the primary point of contact for project stakeholders, ensuring open and transparent communication
– Develop and execute communication plans to keep stakeholders informed and engaged
Minimum Requirements:
• Regular attendance is required
• Bachelor's degree in computer science, Information Technology, or a related field
• In-depth knowledge of IT processes and tools as it pertains to project management, financial management and resource planning
• 10+ years in IT program management, including leadership roles with a focus on agile delivery
• Strong financial acumen with a successful track record in budget management
• Ability to design and execute strategic IT support initiatives in alignment with business objectives
• Proficiency in vendor management, contract negotiations, and procurement processes
• Familiarity with the field service business and process/tools to facilitate running a crew-based field services business
• Relevant certifications (e.g., ITIL, PMP) or technical certifications are advantageous.
Other Sills:
• Experience with Oracle cloud products including Field services, Fusion HCM, Fusion ERP and CX cloud
• Experience with Microsoft products including Dynamics 360, Azure EDW and Power apps
• Master's degree in computer science, CIS, or related field
• 8+ years of experience in a leadership role of a large matrixed organization
• 8+ years of experience managing operational and/or project financial budgets
• 8+ years of IT experience developing and implementing systems within an organization
• 8+ years of experience managing systems analysis, including defining technical requirements and performing high level design for complex solutions
Master's degree
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