Description

Key Responsibilities

• Lead end-to-end delivery of complex projects/programs across multiple teams.

• Define project scope, objectives, timelines, resource plans, and success criteria.

• Manage project schedules, budgets, risks, dependencies, and change requests.

• Drive project governance through regular status reviews, steering committee meetings, and performance reporting.

• Collaborate with business stakeholders, technology teams, vendors, and leadership to ensure successful delivery.

• Ensure adherence to SLAs, quality standards, security policies, and compliance requirements.

• Identify and mitigate project risks and issues proactively.

• Manage resource allocation, utilization, capacity planning, and team performance.

• Drive Agile, Scrum, Waterfall, or Hybrid delivery methodologies as appropriate.

• Lead client discussions, executive presentations, and stakeholder communications.

• Support business growth through solutioning, estimation, and proposal activities.

• Mentor project teams and foster a culture of continuous improvement.

Required Skills

• Strong Project/Program Management experience in IT Services.

• Expertise in Agile, Scrum, Waterfall, and Hybrid delivery models.

• Excellent stakeholder and client management skills.

• Experience handling multi-million-dollar engagements and distributed teams.

• Strong risk, budget, and resource management capabilities.

• Experience in PMO governance, project metrics, and reporting.

• Knowledge of SDLC, DevOps, Cloud, and Digital Transformation initiatives.

• Excellent communication, presentation, and leadership skills.

• Experience managing global delivery teams.

Preferred Qualifications

• PMP / PRINCE2 Certification. • Agile Certified Practitioner (ACP), Scrum Master, or SAFe Certification.

• MBA or equivalent management qualification.

• Experience in Retail, E-commerce, BFSI, Healthcare, or Manufacturing domains.

Key Competencies

• Leadership & Team Management • Strategic Planning • Client Relationship Management • Financial & Budget Management • Risk & Issue Management • Negotiation & Conflict Resolution • Decision Making • Executive Communication • Delivery Excellence
 

Key Skills

Education

Bachelor's degree