Description

Key Responsibilities

• Support and maintain highly available production systems across cloud and distributed environments
• Lead incident management, problem management, root cause analysis (RCA), and platform stability initiatives
• Monitor and ensure uptime, performance, and reliability of Java applications and microservices
• Identify, troubleshoot, and resolve application and system performance bottlenecks
• Design and implement resiliency patterns including circuit breakers, retries, failover, and high-availability architectures
• Improve observability through monitoring, logging, alerting, and automation of incident response
• Collaborate with development, infrastructure, platform, and cloud engineering teams to enhance deployment reliability
• Support cloud transformation, infrastructure modernization, and automation initiatives
• Coordinate disaster recovery testing, resiliency validation, capacity planning, and production readiness reviews
• Drive operational excellence and continuous service improvement initiatives
• Provide technical leadership and mentor distributed engineering teams

Required Qualifications

• 16–20 years of experience in Site Reliability Engineering, Production Engineering, Platform Engineering, or Application Support roles
• Strong experience supporting large-scale enterprise production environments
• Proven expertise in incident management, problem management, and operational support
• Experience working in Banking, Financial Services, FinTech, or other highly regulated environments
• Hands-on experience with mission-critical applications requiring high availability, scalability, and performance
• Strong troubleshooting, analytical, and problem-solving skills

Technical Skills

• Java
• Linux / Unix Administration
• Kubernetes, Docker
• Cloud Platforms: AWS / Azure / GCP
• CI/CD Tools: Jenkins, GitHub Actions, GitLab CI/CD, ArgoCD
• Infrastructure as Code: Terraform, Ansible
• Monitoring & Observability: Splunk, Datadog, Grafana, Prometheus, Moogsoft
• ITSM Tools: ServiceNow, JIRA, Confluence
• Scripting: Python, Bash/Shell
• SQL and database troubleshooting
• Application Performance Monitoring (APM) tools
• Production release management
• Disaster recovery and high availability architectures

Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

Key Skills

Education

Bachelor's degree