Description

You will lead the alignment of IT services with business goals and drive continuous improvement across the service delivery landscape.

Responsibilities

• Align IT services with specific business objectives.
• Optimize existing IT processes to ensure service quality.
• Drive continuous improvement initiatives within the service delivery lifecycle.
• Manage IT service delivery landscapes to maintain high standards of quality.

Required Skills

• 12-15 years of experience in IT service management.
• Deep expertise in ITSM.
• Hands-on experience with ITOM.
• Proven track record in Event Management.
• Experience managing service delivery alignment with business goals.
• Ability to optimize complex IT processes.

Education

• Any Graduate degree.

Key Skills

Education

Any Graduate