Description

Design and implement technical solutions for a diverse client base, serving as the final escalation point for complex issues.

This role is on-site.

Responsibilities

• Design high-level technical solutions tailored to specific client requirements across hedge funds, crypto, and industrial sectors.
• Implement engineered solutions across client environments, ensuring seamless deployment and integration.
• Manage client-facing communications, technical presentations, and maintain comprehensive technical documentation.
• Resolve complex technical support issues and oversee the stability of deployed systems.

Required Skills

• 5+ years of professional IT Service Engineering experience.
• High-level proficiency with Windows 10, Windows 11, and Apple macOS.
• Advanced expertise with the Azure Platform, Azure Virtual Desktop, and Azure Active Directory.
• Deep knowledge of Office 365, M365, and licensing models.
• Hands-on experience with LAN/WAN/Wireless infrastructure, including switches, routers, access points, and firewalls.
• Proficiency with Mobile Device Management (MDM) and Microsoft Intune.
• Experience managing Remote Desktop Services, network printers, and scanners.

Preferred Skills

• Previous experience working within a Managed Service Provider (MSP) environment.
• Experience with Fortinet FortiGate, HP networking, ConnectWise, or IT Glue.

Key Skills

Education

Any Gradute