You will manage mobile device support and incident resolution for Android and iOS environments.
Responsibilities
- Troubleshoot mobile applications, MDM via Workspace ONE, VMware Tunnel VPN, and Lookout security tools.
- Support mobile device fleets across D2D, Retail, and B2B business lines.
- Publish and update internal mobile applications and technical documentation.
- Maintain KB articles and deliver weekly activity reports.
- Test Beta OS versions and manage app delivery using Smart Groups and Tags.
Required Skills
- 5+ years of experience in mobility or MDM engineering.
- Expertise with Workspace ONE MDM.
- Hands-on experience with Android and iOS platforms.
- Proficiency troubleshooting VMware Tunnel VPN.
- Experience using Lookout security tools.
- Ability to manage application deployment via Smart Groups and Tags.
- Strong troubleshooting skills for mobile applications.
- Any Graduate degree.