Description

Key Skills: Cloud, UNIX, Ms Sql, Python

Roles and Responsibilities:

1. Database Engineering & Platform Operations 

• Lead the implementation, administration, maintenance, and support of Microsoft SQL Server database platforms. 
• Provide secondary operational support for IBM DB2 database environments. 
• Manage database lifecycle activities including installation, patching, upgrades, migrations, backup, and recovery. 
• Maintain database platform standards, operational procedures, and technical documentation. 
• Support database modernization and automation initiatives to improve operational efficiency and service quality. 
• Implement and maintain enterprise database monitoring and alerting capabilities. 
• Collaborate with infrastructure, middleware, cloud, and application teams to ensure stable platform operations. 
• Support cloud-hosted and hybrid database environments where applicable. 

 2. Site Reliability Engineering (SRE) & Service Reliability 

• Champion Site Reliability Engineering (SRE) principles to improve platform stability, scalability, and operational resilience. 
• Define, monitor, and improve Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational reliability metrics. 
• Drive reduction of operational toil through automation and process optimization. 
• Implement proactive monitoring, observability, capacity management, and predictive operational practices. 
• Conduct root cause analysis (RCA) for major incidents and ensure remediation actions are implemented. 
• Support continuous improvement initiatives to enhance service availability and reduce recurring incidents. 
• Develop reliability dashboards and reporting to measure platform health and service performance. 
• Participate in disaster recovery testing, operational resilience exercises, and recovery validation activities. 

 3. Performance Management & Optimization 

• Monitor and optimize database performance to meet business and operational requirements. 
• Conduct database health assessments, capacity planning, and performance analysis. 
• Troubleshoot and resolve complex database performance and availability issues. 
• Optimize database configurations, indexing strategies, query performance, and resource utilization. 
• Ensure database platforms consistently meet availability, recovery, and performance targets. 
• Support implementation of high availability and disaster recovery technologies. 

 4. Security, Risk & Compliance 

• Implement and maintain database security controls in accordance with MUFG security standards and regulatory requirements. 
• Manage database access controls, encryption, authentication, and privileged access requirements. 
• Support remediation of database vulnerabilities and security findings. 
• Ensure compliance with technology risk, cybersecurity, data protection, and operational resilience policies. 
• Support internal, external, and regulatory audits through evidence collection and remediation activities. 
• Coordinate audit responses and closure of database-related findings. 
• Support major incident management and crisis recovery activities as required. 

 5. Production Support & Service Management 

• Provide Level 3 production support for critical database services. 
• Lead investigation and resolution of high-priority incidents and service disruptions. 
• Participate in Incident, Change, Problem, and Request Management processes. 
• Support production releases, maintenance activities, and platform upgrades. 
• Drive reduction of recurring incidents through automation and preventive controls. 
• Collaborate with application support teams to improve service stability and operational effectiveness. 
• Ensure operational procedures are documented, maintained, and regularly reviewed. 

 6. Automation & Continuous Improvement 

• Develop and maintain automation solutions using PowerShell, Python, Shell scripting, or approved automation platforms. 
• Improve efficiency through automated monitoring, provisioning, patching, compliance validation, and operational reporting. 
• Identify opportunities to simplify processes, reduce operational risks, and enhance service quality. 
• Promote standardization, automation, and engineering best practices across database operations. 
• Contribute to continuous service improvement initiatives aligned with infrastructure platform objectives. 

Skills Required:

• Minimum 10 years of experience in database engineering, administration, and production support within enterprise environments. 
• Strong hands-on experience supporting Microsoft SQL Server platforms in large-scale environments. 
• Working experience supporting IBM DB2 database environments. 
• Experience managing mission-critical production platforms with high availability and resilience requirements. 
• Experience implementing SRE practices, operational monitoring, automation, and disaster recovery processes. 
• Experience supporting financial services or highly regulated environments is preferred. 
• Proven experience leading complex troubleshooting, incident management, and service recovery activities. 
• Strong troubleshooting skills, with the ability to diagnose complex issues related to performance, connectivity, and security.
• Strong communication and collaboration skills.
• This role operates in the Singapore Time zone.

Education: Bachelor's Degree in related field

Key Skills

Education

Any Graduate