Description

You will develop and support MuleSoft APIs using Mule 4 and API-led architecture while managing production support and client escalations.

Responsibilities

• Lead P1/P2 defect triage, root cause analysis, and implementation of permanent fixes.
• Troubleshoot integration failures across Salesforce, ERP, databases, SFTP, and REST/SOAP APIs.
• Improve logging, monitoring, and API performance using Anypoint Monitoring, CloudHub, and Splunk.
• Work with clients to provide updates, explain issues, and manage escalations.
• Support CI/CD processes and participate in Agile ceremonies.

Required Skills

• 6-10+ years of IT experience.
• 3+ years hands-on experience with MuleSoft (Mule 4).
• Expertise in DataWeave, connectors, error handling, RAML, and API Manager.
• Strong troubleshooting and production support experience for high-severity issues.
• Experience with Git, DevOps pipelines, and cloud integrations.
• Proficiency with CI/CD, MuleSoft, Salesforce, ERP, Databases, SFTP, Anypoint Monitoring, CloudHub, and REST/SOAP APIs.
• Excellent communication and client-facing skills.

Preferred Skills

• MuleSoft Certified Developer (MCD Level 1).
• Experience with Salesforce or large enterprise integrations.

Key Skills

Education

Any Gradute