Support cloud-based tooling and services, including SaaS application onboarding, integration solution design, tooling development, documentation updates, production support, and on-call escalations.
Improve platform reliability through automation, CI/CD, and DevOps practices.
Act as an escalation point for complex production issues and vendor coordination.
Ensure compliance with risk, security, change management, and operational standards.
Participate in an engineering on‑call rotation (approximately 1 week every 8 weeks) to support production platforms.
Required Skills
6+ years of application development experience with .NET and C#.
Deep expertise in enterprise SaaS and cloud platforms (e.g., Box, Google Workspace, Qualtrics, Microsoft 365), including onboarding, lifecycle management, and automation.
Strong experience with enterprise authentication and identity integrations, including OAuth, OIDC, and SAML.
Solid understanding of networking fundamentals, with hands-on experience in web proxy and load-balancing technologies.
Excellent problem-solving and prioritization skills for complex environments.
Clear, confident communication skills with technical and non-technical stakeholders