Description

You will support and maintain the NetSuite Production environment while ensuring strict adherence to SOX compliance requirements.

This role is on-site.

Responsibilities

• Maintain a healthy backlog of support cases and monitor the queue regularly to ensure timely resolution.
• Troubleshoot system issues, identify root causes, and drive resolutions for production incidents.
• Test system configurations and customizations to validate functionality and stability.
• Participate in month-end and quarter-end closing activities with the business to ensure data integrity.
• Execute ad hoc projects and corporate initiatives as assigned.

Required Skills

• 7+ years of industry experience, with at least 5 years focused specifically on NetSuite support.
• Bachelor's degree in Computer Science, Information Technology, Management Information Systems, Finance, or Accounting.
• Solid understanding of NetSuite business processes: Order to Cash, Procure to Pay, and Record to Report.
• Hands-on experience creating custom NetSuite fields, records, forms, workflows, Suitescripts, searches, reports, and dashboards.
• Knowledge of NetSuite system architecture, roles/permissions, SuiteFlow, and Suite Builder.
• Proficiency in SQL and understanding of relational database models.
• Experience with JavaScript, jQuery, HTML, XML, and JSON.
• Familiarity with Agile/Sprint development models and SDLC processes.

Preferred Skills

• Domain knowledge in Accounting, Inventory, and Fulfillment.
• Familiarity with Jira for project and issue tracking.

Key Skills

Education

Bachelor's degree