Description

Key Skills: Network Troubleshooting, Routing, Switching, BGP, OSPF, Cisco, Aruba, F5, Azure, AWS

Good to Have Skills: Wireless, load balancers, WAN optimizers, DNS, DHCP, VXLAN, VPN, automation/scripting, GCP, SDWAN products (SilverPeak), HPE, Riverbed, Aruba Wireless, fiber optic skills, MPLS/WAN/LAN management, Infoblox, Aruba ClearPass, VRRP, HSRP, STP, LACP, SNMP, ITIL framework, Word, Excel, PowerPoint, Visio, CCNP or equivalent certification, CCIE certification.

Roles & Responsibilities:

• Monitor and manage network infrastructure to ensure optimal performance and stability.
• Own networking issues connecting and supporting corporate and shared network environments.
• Drive critical issue resolution and break-fix for priority one and two issues.
• Coordinate and work with external vendors for various operational issues and projects.
• Provide hardware support and maintenance for all networking components across the organization.
• Manage existing and new networking solutions including monitoring network stability and uptime.
• Handle various projects related to site expansion, hardware refresh, and technology refresh requirements.
• Handle escalated issues from level one, two, and three teams and provide timely resolution.
• Respond to and document outages and circuit failures through comprehensive incident reporting processes.
• Identify corrective actions for critical incidents and drive them to closure through problem management.
• Interact with internal users to evaluate needs and build appropriate solutions to meet requirements.
• Maintain documentation and change control processes to ensure proper network management standards.
• Mentor junior team members and provide guidance in various change management tasks and procedures.
• Monitor event logs and services proactively to identify potential issues before they impact operations.
• Attend scheduled network change calls that may impact overall network availability and performance.

Experience Required: Approximately 10 years of Enterprise/Telecom Network infrastructure relevant experience with detailed orientation and excellent communication skills.

Education: Bachelor's degree in technology or any other bachelor's degree

Key Skills

Education

Any Graduate