Description

Required Qualifications

Certifications

• CCIE Enterprise Infrastructure (Required)
• CCNP Enterprise considered only if extensive equivalent experience exists
• Additional Cisco Security or Data Center certifications preferred

Experience

• 10+ years of enterprise networking experience
• Experience supporting large-scale Cisco enterprise environments
• Proven experience providing operational ownership in production environments
• Experience supporting 24x7 mission-critical infrastructure
• Strong incident management and root cause analysis experience

Required Technical Skills

Enterprise Routing & Switching

• Advanced knowledge of:
  • BGP
  • OSPF
  • EIGRP
  • HSRP
  • STP
  • Multicast
• Large-scale Cisco Catalyst deployments
• Complex Layer 2 and Layer 3 troubleshooting

Cisco Software-Defined Access (SDA)

• Cisco SDA fabric administration and troubleshooting
• Fabric provisioning and policy management
• Segmentation and access control
• Endpoint connectivity troubleshooting

Cisco Catalyst Center (DNA Center)

• Network Assurance
• Automation
• Device provisioning
• SDA management
• Operational troubleshooting

Cisco Identity Services Engine (ISE)

• 802.1X authentication
• TACACS+
• MAB
• Profiling
• Guest access
• Endpoint onboarding
• Policy-based access control

Enterprise Wireless

• Cisco Catalyst 9800 Wireless Controllers
• Cisco 9130 / 916x Access Points
• High-density wireless environments
• RF optimization
• Client roaming
• Wireless performance troubleshooting

Data Center Technologies

• Cisco Nexus platforms
• VXLAN/EVPN architectures
• Nexus Dashboard Fabric Controller (NDFC)
• Data center routing and switching
• Overlay and underlay troubleshooting

Security

• Cisco Secure Firewall
• Access Control Policies
• Network segmentation
• Security incident support

Cloud Connectivity

• Azure ExpressRoute
• Hybrid networking
• WAN connectivity troubleshooting

Key Responsibilities

• Serve as a senior escalation point for enterprise network incidents and outages.
• Troubleshoot complex networking issues across campus, wireless, security, and data center environments.
• Lead resolution efforts during Priority 1 (P1) incidents.
• Partner with infrastructure, security, cloud, and application teams to maintain service availability.
• Perform root cause analysis and drive preventative improvements.
• Support Cisco SDA, ISE, Catalyst Center, Wireless, Nexus, and firewall environments.
• Participate in on-call rotations supporting a 24x7 healthcare operation.
• Provide mentorship and technical guidance to junior engineers.
• Develop and maintain network documentation and operational procedures.
• Present technical findings and outage communications to leadership when necessary

Key Skills

Education

Any Gradute