Description

You will serve as a senior-level technical expert and escalation point for mission-critical network and DDI infrastructure operations.

Responsibilities

• Provide tier-3 operational support to resolve critical business issues involving DNS, DHCP, IPAM, and Time Services.
• Own network infrastructure support, including troubleshooting complex issues and suggesting design modifications.
• Execute performance analysis, proactive troubleshooting, capacity planning, and Root Cause Analysis.
• Automate operational tasks to simplify processes and maintain documentation and team portals.
• Manage service level agreements (SLAs) with vendors and participate in 24/7 on-call rotations.

Required Skills

• 12+ years of experience working in DDDI Network environments.
• Expert-level knowledge of DNS, DHCP, IPAM, and Time Services (NTP & PTP).
• Hands-on experience with Infoblox, BT Sapphire, or BlueCat DDI management.
• Proven ability to perform IP address migrations to Infoblox.
• Proficiency in routing protocols and TCP/IP network traces/packet captures.
• Experience delivering high-level and low-level designs for DNS, DHCP, and Time Services.
• Knowledge of Linux and UNIX systems.
• Scripting skills in Shell or Perl.
• Experience integrating DNS and DHCP within Active Directory environments.
• Required certifications: CCNP, Infoblox Certified, or DDDI OEM Certifications.

Preferred Skills

• Experience working with LAN, WAN, Firewall, and Active Directory teams.
• Knowledge of DNS Anycast and manual DNS zone file modification.

Key Skills

Education

Bachelor's degree