Description

· Serve as Tier 2 and Tier 3 support for network operations in corporate, retail, cloud and data center network environments. Support typically involves advanced troubleshooting, maintenance, repair, provide root cause analysis and integration activities upon escalation.

· Implement enterprise-wide network solutions, upgrades and changes with a strong focus on network security (implementing / managing firewalls, crafting firewall policies, developing trust zone models, building systems/apps into trust zones, handling 3rd party connectivity requests, etc.).

· Interface with business unit and corporate stakeholders to consult and gather requirements for new projects including but not limited to understanding the business application workflows.

· Build and communicate a well-organized project implementation plan.

· Provide excellent client service while evaluating enhancements to the global networks by making use of technical knowledge, experience, and an in-depth understanding of switching, routing, and data flows.

· Conduct related technical analysis & planning for deployment of evolving technology solutions, leveraging architecture standards and design guides. Contribute to the development of such standards.

· Interface with various stakeholders regarding projects and requirements for new tech & services.

· Prepare technical solution designs and proposals, applying existing standards to meet business requirements including but not limited to addressing the business application workflows.

· Produce simple & concise documentation around project budgets, Implementation Plans, technical drawings, project management artifacts, business application workflows and operational handoffs as necessary.

· Project manage owned projects, ensuring successful delivery with an effective amount of organization and stakeholder communication.

· Guide junior engineers and vendors through configuration, implementation and operational activities.

EDUCATION & EXPERIENCE:

· Any combination (at least two) of University STEM degree, industry certification(s), e.g. CCIE, CCDP, CCNP, security cert, and/or cloud cert – or equivalent experience.

· Network product training / certification.

· 7+ years of related experience at multi-national corporate enterprises with at least 10,000 workers and 20+ countries.

· At least 4 of those 7 years in a lead design role for one or more large, complex networks.

· Experience with designing, building, and monitoring LAN, MAN, WAN, SD-WAN, MPLS, Internet, VPN, WiFi, DNS/DHCP, QoS, data center network environments.

· Extensive and substantial practical experience and applied knowledge of routing protocols BGP, IS-IS and OSPF.

· Extensive and substantial practical experience and applied knowledge of Spanning Tree Protocol.

· Knowledge of VXLAN fabric networks.

· Knowledge of MPLS label switching and MP-BGP routing.

· Experience mentoring junior engineers.

· Strong understanding of current-era data center network design, both internal data centers and cloud service provider environments.

· Experience with deploying and managing load balancers and remote access VPNs, Next Gen Firewalls.

· Experience dealing with compliance-related regulations like PCI, HIPAA, GDPR, etc. is preferred.

· Experience testing or implementing Network Access Control solutions.

· Network Operations/Administration experience is helpful, but candidate must have advanced into a sr. network design role.

REQUIRED TECHNICAL SKILLS:

· Layer 2 Spanning-Tree, VLAN.

· Layer 3 segmentation and advanced routing skills including VRF, Carrier (PE/CE) and Enterprise MPLS (L3VPN), OSPF, BGP.

· Advanced experience with Aruba Wireless Environment, Palo Alto Firewall, F5 Load Balancer, Cisco routing and switching, Meraki SD-WAN, TCP/IP.

· Demonstrable ability to break down and analyze network communications at the packet level.

· Experience with an Audio/Voice/Video integrated Network Environment including Quality of Service, SBC, SIP, AV protocols.

· Industry best practice approach to building segmented, hierarchical networks.

· Working knowledge with cloud security solutions such as Prisma, Zscaler, others. Familiarity with SASE concepts.

REQUIRED NON-TECHNICAL SKILLS:

· Self-starter with limited minimal supervision to meet the needs of a demanding business and IT environment.

· Ability to prioritize work and manage time effectively

· Willingness and availability to work flexible schedules as needed (e.g., for implementations or incident escalations), be available 24x7 for escalations, and potentially work in an on-call rotation that includes weekends.

· Ability to interact professionally and effectively with a diverse work force across the organization.

· Demonstrates strong communication skills resulting in clear, concise and consumable verbal (oral and listening) and written communications (proposals, scopes of work, solution summaries, etc.).

· Positive, collaborative, supportive, problem-solving approach to working within the organization including but not limited to the business units.

· Highly organized.

· Solutions-oriented.

· Customer-service oriented.

· Strong requirements gathering skills.

· Comprehends and applies architectures & frameworks to high-level/low-level engineering designs.

· Self-organizing and capable of autonomous execution.

· Seeks to understand customer perspective/feedback and informs leadership (voice of the customer).

NICE-TO-HAVE SKILLS / EXPERIENCES

· Experience building networks in warehouse and manufacturing environments.

· Coding and/or scripting skills (e.g., Python, Ansible, Terraform); experience with network automation processes and tools

Key Skills

Education

Bachelor's degree