Description

You will manage Level 1 and Level 2 troubleshooting, configuration, and maintenance of network security tasks. You will own the resolution of complex network issues by coordinating with vendors and escalating to L3 engineers when necessary.

Responsibilities

• Troubleshoot and resolve network issues by gathering technical information from customers and internal teams.
• Configure and maintain routers, switches, firewalls, and load balancers across enterprise infrastructure.
• Manage DMZ segmentation and enforce network security protocols to ensure compliance and safety.
• Coordinate with telecom providers and equipment vendors to drive technical issues to full resolution.

Required Skills

• 5+ years of experience in network and security engineering.
• Hands-on experience with Cisco platforms, including ASRs, Nexus, and Catalyst series.
• Proficiency with routing protocols such as OSPF, EIGRP, and BGP.
• Experience configuring and troubleshooting Checkpoint, Juniper, and Fortinet firewalls.
• Strong understanding of Layer 2 issues and Spanning Tree Protocol (STP).
• Ability to troubleshoot dot1x/EAP and NAC-related authentication issues.
• Deep understanding of TCP/IP and UDP networking fundamentals.
• Proficiency using Wireshark and tcpdump for application and packet-level troubleshooting.
• Experience managing InfoBlox DNS entries and knowledge of McAfee Web Gateways.

Preferred Skills

• Experience with Banking E-commerce network security infrastructure.
• Knowledge of ITIL frameworks, including Incident, Problem, and Change Management.

Key Skills

Education

Any Graduate