Description

Role Summary:

We are looking for an experienced Network Engineer with strong expertise in enterprise network environments, Cisco routing & switching, and SD-WAN technologies. The role requires hands-on troubleshooting skills, the ability to manage complex incidents, and experience working in multi-vendor environments while ensuring high network availability and performance.

Key Responsibilities:

• Provide L2/L3 support for enterprise network environments, including troubleshooting complex network issues
• Design, deploy, and support SD-WAN solutions across enterprise environments
• Manage and troubleshoot Cisco routing & switching infrastructure (Catalyst, Meraki)
• Handle incident, problem, and change management using ServiceNow
• Perform root cause analysis (RCA) and implement preventive measures
• Monitor network performance, identify bottlenecks, and drive optimization initiatives
• Support multi-vendor network environments and coordinate with OEMs when required
• Lead or support network upgrade, migration, and optimization projects
• Maintain network documentation, runbooks, and knowledge articles
• Act as a Subject Matter Expert (SME) and mentor junior engineers
• Work closely with NOC/operations teams for 24/7 network support and escalations

Core Technical Skills:

• Routing Protocols: BGP, OSPF, EIGRP
• Switching: VLANs, STP, EtherChannel
• Hardware/Platforms: Cisco Catalyst Switches, Cisco Meraki
• Networking Fundamentals: TCP/IP, DNS, DHCP
• SD-WAN: Design, deployment, and troubleshooting
• VPN Technologies
• Network Monitoring & Performance Analysis (Latency, throughput, etc.)
• Tools: ServiceNow (Incident, Problem & Change Management)
• Experience with multi-vendor environments

Preferred Qualifications:

• Experience working in large enterprise or carrier-grade environments
• Exposure to NOC operations and incident management processes
• Strong understanding of network reliability, scalability, and performance optimization
• Cisco certifications (CCNP – preferred but not mandatory)
• Strong documentation, communication, and leadership skills

Key Competencies:

• Strong analytical and troubleshooting skills
• Ability to handle high-pressure situations and critical incidents
• Ownership mindset with focus on service stability and improvement
• Ability to work across global teams and stakeholders

Key Skills

Education

Any Graduate