Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
7+ years of experience in a Cloud Engineering role (Observability, DevOps, SRE, etc).
Proven New Relic Expertise: 3+ years of hands-on experience with the New Relic platform, including deep knowledge of Dashboards, NRQL, APM and setting up effective alerting.
Strong IaC Proficiency: 3+ years of experience managing infrastructure and configurations with IaC tools like Terraform/OpenTofu (preferred), AWS CDK, CloudFormation, Chef or Ansible.
Cloud Platform Experience: Extensive hands-on experience working with major cloud providers such as AWS (preferred), GCP, or Azure.
Scripting Skills: Proficiency in a scripting language such as Python, Go, or Bash for automation and tooling.
System Knowledge: Strong understanding of cloud architecture, networking principles, Windows/Linux Server administration, microservices in a SaaS context, containerization (Docker, Kubernetes), and CI/CD principles.
Security & Compliance experience: Deep understanding of security best practices and their implementation in cloud infrastructure and CI/CD pipelines. Experience working in complexly regulated environments.
Excellent problem-solving and troubleshooting skills.