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FICO Logo
Senior Observability Engineer

FICO

 

Mexico

Posted On: 6 days ago
Experience: 5+ years
Availability: Hybrid
Openings: 1
Category: Cloud Engineer
Tenure: No Preference/Any
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Description

You will own the observability infrastructure, ensuring system performance and minimizing downtime through proactive monitoring and incident response.

This role is on-site.

Responsibilities

  • Maintain and optimize observability infrastructure, including monitoring tools and dashboards.
  • Integrate observability practices into development and deployment pipelines alongside product teams.
  • Develop comprehensive monitoring strategies covering metrics, logs, and distributed traces.
  • Manage alerts and lead incident response efforts to mitigate environment issues.
  • Provide ongoing operational support and improve system reliability.

Required Skills

  • 5+ years of experience in technical roles with advanced AWS environment expertise.
  • Hands-on experience with monitoring tools such as Splunk, Zabbix, ServiceNow, or SumoLogic.
  • Experience with log aggregation tools like Cribl.
  • Automation and scripting proficiency in Python, Shell, or Perl.
  • Implementation expertise in distributed tracing using OpenTelemetry.
  • Experience with cost management tools like AWS Cost Explorer or Cloudhealth.

Preferred Skills

  • Experience with CI/CD and orchestration tools including Jenkins, Ansible, and Terraform.
  • AWS Certifications.

Education

Any Graduate

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