Description

Key Responsibilities

Own Asana platform architecture, administration, governance, and configuration standards across the organization.

Design and implement scalable workflows using Asana projects, templates, forms, custom fields, rules, approvals, and portfolios.

Establish platform governance, naming conventions, configuration standards, intake processes, and change management practices.

Manage user provisioning and deprovisioning, permissions, licensing, security settings, and access controls.

Build and maintain integrations between Asana and enterprise applications such as Slack, Jira, Salesforce, GitHub, and Google Workspace.

Develop automations and integrations using REST APIs, webhooks, Python, JavaScript, and workflow automation tools.

Support identity and access management requirements, including SSO/SAML, SCIM provisioning, MFA, and role-based access controls.

Design reliable cross-system workflows with appropriate monitoring, error handling, and troubleshooting.

Develop dashboards and reports to monitor platform adoption, data quality, and workflow effectiveness.

Partner with technical and non-technical stakeholders to gather requirements and translate business processes into scalable solutions.

Maintain technical documentation, configuration standards, runbooks, and user guides.

Lead user training, enablement sessions, and continuous platform improvement initiatives.

Required Qualifications

3–5+ years of experience in enterprise IT, SaaS administration, business systems, or enterprise applications engineering.

3+ years of hands-on Asana administration experience in a mid-to-large enterprise environment, preferably supporting 1,000+ users.

Experience with Unito and its integration capabilities with Asana.

Strong knowledge of Asana architecture, organization and team structures, projects, portfolios, goals, workload management, custom fields, forms, rules, approvals, templates, dashboards, and permissions.

Proven experience designing and implementing complex, cross-functional workflows from requirements gathering through deployment, training, and ongoing optimization.

Experience establishing enterprise SaaS governance, configuration standards, access management, intake processes, change management, and release practices.

Strong understanding of identity and access management, including SSO/SAML, SCIM provisioning, MFA, and role-based access controls.

Experience integrating Asana with identity providers such as Okta or Microsoft Entra ID.

Hands-on experience with REST APIs, webhooks, and scripting using Python, JavaScript, or similar technologies.

Experience with workflow automation platforms such as Workato, Zapier, or equivalent tools.

Experience designing enterprise SaaS integrations, workflow orchestration, and cross-system automation, including error handling and troubleshooting.

Strong stakeholder management, communication, documentation, and problem-solving skills.

Preferred Qualifications

Experience supporting SaaS platforms in high-growth, cloud-native, or engineering-focused organizations.

Familiarity with data analytics and reporting tools such as Tableau.

Exposure to security and compliance frameworks such as SOC 2, ISO 27001, SOX, or GDPR.

Relevant certifications or expertise in Okta, ITIL, project management, or business analysis

Key Skills

Education

Bachelor's degree