Description

You will coordinate the implementation of a new telephony system by supporting Program, Workstream, and Engineering leads.

Responsibilities

• Manage all phases of telephony implementation to ensure timely service delivery and project continuity.
• Coordinate engineering team tasks, tracking, and implementation planning.
• Own equipment procurement, shipment, and installation coordination.
• Reconcile hardware and installation vendor billing.
• Set deadlines, assign responsibilities, and summarize site implementation progress.

Required Skills

• 5+ years of project coordination experience.
• Direct experience coordinating telephony projects.
• Proficiency with JIRA and ServiceNow.
• Advanced use of Excel.
• Experience with Coupa for procurement processes.
• Proficiency in Microsoft Teams.
• Strong written and oral communication skills for 1-to-1, small group, and large audience settings.
• Ability to lead and direct the work of others.

Key Skills

Education

Any Graduate