Description

You will lead complex projects and manage project management processes to ensure goals and objectives are met.

Responsibilities

• Evaluate internal project management processes and coordinate with staff to achieve project objectives.
• Navigate complex and sensitive project areas while supporting the Business Analyst team.
• Develop deployment strategies for Business Systems Analysts and establish project procedures and standards.
• Represent the organization in meetings with government, community, and professional agencies.
• Lead professional, technical, or support staff on a day-to-day basis under IT Manager direction.
• Prepare technical, statistical, and narrative reports and maintain accurate project records.

Required Skills

• 5+ years of experience in complex project management.
• Proven ability in workflow mapping and process improvement.
• Strong business relationship management and organizational change management skills.
• Advanced problem-solving and critical thinking capabilities.
• Exceptional oral and written communication skills.
• Experience with Salesforce.
• Experience with ServiceNow.
• PMP certification.
• Bachelor's degree or equivalent graduate education.

Preferred Skills

• Agile project management methodologies.
• Generative and Agentic AI.
• Document Management Systems or Case Management Systems.

Key Skills

Education

Any Gradute