Description

 Key Responsibilities
Define and manage end-to-end project plans for partner governance initiatives, including BRD (Business Requirements Document) development and tool configuration.
Drive partner compliance programs — translating policies into operational workflows and tracking adherence across partner segments.
Establish and maintain governance policies and procedures in alignment with GPRS standards and Cisco partner frameworks.
Design and improve cross-functional workflows that connect partner-facing teams, legal, finance, and operations.
Lead and structure internal and partner-facing communications, including executive summaries, program updates, and stakeholder briefs.
Apply AI tools and automation (e.g., workflow automation, AI-assisted content creation) to increase team efficiency and governance scalability.
Partner with systems and tooling teams to capture requirements and support deployment of partner governance platforms.

Required Qualifications
5+ years of project/program management experience, ideally within enterprise technology, channel/partner operations, or B2B services.
Demonstrated experience authoring BRDs and managing cross-functional delivery from requirements through launch.
Solid understanding of compliance frameworks, partner governance models, and policy lifecycle management.
Strong written and verbal communication skills; experience crafting executive-level communications and partner-facing content.
Proficiency with workflow design and documentation (e.g., Miro, Lucidchart, or equivalent).
Hands-on experience with AI productivity tools and/or workflow automation platforms is strongly preferred.
Background in Cisco partner ecosystem, route-to-market strategies, or channel program operations a significant plus.
PMP, Agile/Scrum certification, or equivalent credentials preferred.

Nice to Have
Experience with Compliance, or partner incentive platforms.
Familiarity with DEC (Deal/Engagement Closure) and IA (Incentive Authorization) workflows within Cisco's partner framework.
Prior background supporting transitions from reactive break-fix models to proactive, outcome-driven partner engagement

Key Skills

Education

Bachelor’s degree