Description

• Develop and enhance departmental best practices, procedures, and the utilization of available tools and technologies within the QA process
• Review and ensure test cases are developed and documented in alignment with acceptance criteria for each user story
• Develop, execute, and maintain comprehensive software test plans and test cases
• Collaborate effectively with offshore QA teams to execute Agile sprint testing activities
• Build strong relationships with internal stakeholders to support high-quality product development
• Perform manual and automated testing
• Produce detailed reporting of test execution and defect rates within bug tracking tools
• Demonstrate leadership by helping teams achieve successful project outcomes
• Communicate effectively across all levels of the organization
• Create a sense of urgency and inspire a commitment to excellence
• Continually improve processes and procedures for assigned areas of responsibility
• Actively participate in daily team meetings, sprint planning sessions, and refinement sessions

Knowledge, Skills, and Abilities

• Strong fundamental testing capabilities
• Ability to communicate effectively at all organizational levels
• Ability to engage effectively with customers and internal stakeholders
• Understanding of requirements-based testing and software development life cycles
• Knowledge of both manual and automated QA methods and processes
• Basic to intermediate SQL knowledge for database testing
• Ability to plan, execute, and manage phased testing across the full SDLC, including functional and non-functional testing
• Highly motivated, results-oriented self-starter
• Ability to thrive in a dynamic and fast-paced environment
• Detail-oriented with a focus on accuracy and quality
• Ability to prioritize tasks and meet deadlines effectively
• Experience with API testing

Education, Experience, and Software

• Completed college degree preferred
• 7–10 years of software QA testing experience
• Proficient with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint
• Azure DevOps environment background preferred
• Healthcare industry experience is a plus

Key Skills

Education

Bachelor's degree