Description
Key Skills: MDM, Reltio MDM, Reltio Configuration, Data Modeling, Match & Merge Rules, Survivorship & Trust Rules, Workflows, Steward Tasks, Reference Data Management, Reltio REST APIs, Export Jobs, Data Validation, Data Quality Rules, Production Support, AMS, SQL, Data Analysis, Java, Git, Version Control, Web API
Roles & Responsibilities:
- Provide L2/L3 production support for Reltio MDM applications
- Analyze and resolve issues related to data, match/merge, survivorship, workflows, and APIs
- Handle incidents, service requests, and change requests within SLA timelines
- Perform root cause analysis (RCA) for recurring production issues
- Implement minor enhancements and configuration changes in the Reltio platform
- Support custom web application enhancements using Java
- Manage merge/unmerge activities and steward requests
- Monitor and improve data quality, validation rules, and governance processes
- Support inbound and outbound integrations using APIs and Export Jobs
- Assist with environment support across DEV, QA, UAT, and PROD environments
- Participate in release management and deployment support activities
- Maintain operational documentation, SOPs, and runbooks
Experience Required:
- 3 to 5 years of experience in Reltio MDM development and support
- Strong hands-on experience with Reltio configuration, rules, workflows, and REST APIs
- Experience in Application Maintenance and Production Support (L2/L3)
- Strong troubleshooting and analytical skills using SQL and data analysis
- Experience with Data Modeling, Match & Merge, and Survivorship rules
- Knowledge of Java and version control tools such as Git
- Exposure to Web APIs is an added advantage
Education: Any Graduation