Description

You will own the CRM functional properties and manage the development, implementation, and enhancement of the Salesforce platform.

Responsibilities

• Manage day-to-day configuration, support, maintenance, and improvements of the CRM platform.
• Execute system changes by responding to change requests and proactively identifying usability improvements.
• Control user access including MFA/SSO, roles, profiles, permissions, public groups, OWD, and sharing rules.
• Monitor exception logs for backend system integrations and maintain reports and dashboards.
• Deliver user assistance, training, and adoption monitoring while managing data quality and migrations.

Required Skills

• 7+ years of experience in Salesforce administration.
• Expertise in managing roles, profiles, and permissions.
• Hands-on experience with public groups, OWD, and sharing rules.
• Proficiency in creating and maintaining reports and dashboards.
• Experience managing user access, including MFA and SSO.
• Ability to manage data quality, migrations, and maintenance.
• Experience monitoring backend system integrations and exception logs.
• Any graduate degree.

Key Skills

Education

Any gradudate