Description

You will serve as the senior administrator for Salesforce, supporting utility-focused functions like energy programs, billing integrations, and service requests.

Responsibilities

• Configure and maintain Salesforce automation, including Flows, validation rules, and approval processes.
• Manage user access, roles, and security settings adhering to compliance requirements.
• Administer and manage the Copado DevOps pipeline across development, QA, UAT, and production environments.
• Translate complex utility business requirements into scalable Salesforce solutions.
• Troubleshoot production issues, bugs, and system performance problems impacting field operations.

Required Skills

• 8+ years of hands-on Salesforce Administration experience.
• 5+ years administering and deploying solutions using Copado DevOps.
• Advanced experience with Salesforce Flows and declarative automation.
• Solid understanding of Salesforce security, sharing, and data model design.
• Experience supporting large, complex, or regulated Salesforce environments.
• Experience working within Agile/Scrum delivery models.
• Salesforce Administrator Certification (ADM 201).
• Basic understanding of Salesforce development concepts (Apex, metadata, source control).
• Experience in utility or regulated industries.

Key Skills

Education

Any Gradute