You will lead functional design and solutioning for Salesforce implementations in automotive and manufacturing domains. You own the end-to-end functional delivery, bridging business needs with technical execution.
Responsibilities
- Analyze business requirements to prepare BRDs and functional design documentation.
- Design end-to-end test scenarios by collaborating with business SMEs and development teams.
- Propose Salesforce solutions that address specific customer business needs.
- Integrate Salesforce with ERP systems and other interfacing applications.
- Build JIRA dashboards to track project progress and requirements.
Required Skills
- 5+ years of experience in Salesforce functional consulting.
- Strong expertise in SFDC Sales, Service, and Marketing Cloud functional areas.
- Proven experience with SFDC integration involving ERP and external applications.
- Proficiency in requirement analysis and functional documentation.
- Hands-on experience with Salesforce.com platforms.
- Experience using JIRA for project management and reporting.
- Ability to work with data visualization and analytics.
- Any Graduate degree.
Preferred Skills
- Experience with Lightning and Classic Service consoles.
- Knowledge of Salesforce Community and Platform features.