Description

Lead end-to-end Salesforce Communications Cloud projects, focusing on Vlocity engagements and business process optimization.

This role is on-site.

Responsibilities

• Design and implement business processes to optimize workflows within Communications Cloud.
• Manage software development life cycles using Agile, Scrum, and Waterfall methodologies.
• Collaborate with stakeholders to align Salesforce solutions with specific business pain points.
• Oversee system testing, user acceptance testing (UAT), change management, and training processes.

Required Skills

• Proven experience in Salesforce project management within the communications sector.
• In-depth knowledge of Salesforce CRM applications, specifically Communications Cloud.
• Extensive experience implementing Vlocity engagements.
• Proficiency in Agile, Scrum, and Waterfall methodologies for SDLC.
• Experience delivering end-to-end CRM solutions.
• Experience managing projects across small, medium, and enterprise scales.
• Strong leadership and stakeholder communication skills.

Key Skills

Education

Not specified