Description

Requirements:

 Bachelor's degree in Computer Science, Information Technology, Engineering,

Business, or a related field.

 10+ years of experience in technology delivery, including at least 7 years

managing complex projects or programmes.

 Proven experience delivering Salesforce programmes and projects in complex

enterprise environments.

 Strong background in Salesforce consulting, architecture, business analysis,

technical delivery, or engineering.

 Experience delivering Salesforce initiatives involving multiple clouds, enterprise

integrations, data migration, testing, release management, and organizational

change.

 Strong knowledge of Agile, Scrum, Waterfall, and hybrid delivery

methodologies.

 Experience managing budgets, forecasts, suppliers, distributed teams, and

executive stakeholders.

 Excellent communication, stakeholder management, negotiation, and

presentation skills.

 Strong governance, risk management, and commercial awareness.

GOOD TO HAVE:

 Experience with Sales Cloud, Service Cloud, Commerce Cloud, Marketing

Cloud, or Experience Cloud.

 Exposure to MuleSoft, enterprise integrations, DevOps, release management,

and cloud operating models.

 Experience in regulated or large-scale enterprise environments.

 Experience supporting pre-sales activities, statements of work, commercial

negotiations, and account growth.

 Salesforce certifications (Administrator, Consultant, or Architecture-related

certifications).

 PMP, PRINCE2 Practitioner, SAFe, PMI-ACP, Scrum Master, or equivalent

certifications.

Responsibilities:

 Lead end-to-end delivery of Salesforce programmes, from planning through go-

live, stabilization, and closure.

 Manage scope, budget, timeline, risks, dependencies, changes, and quality

assurance activities.

 Maintain governance frameworks, project plans, milestones, reporting, and

financial controls.

 Coordinate cross-functional teams, suppliers, workstreams, and client

stakeholders.

 Provide leadership and direction to Salesforce Team Managers and project

leads.

 Facilitate steering committees, RAID reviews, financial reviews, and executive

governance meetings.

 Monitor project health and proactively identify and mitigate risks.

 Act as the main delivery point of contact for senior stakeholders and business

sponsors.

 Translate complex technical topics into clear business language.

 Support proposals, project estimations, statements of work, delivery plans, and

client presentations.

 Lead go-live, cutover, handover, and post-implementation review activities.

 Drive continuous improvement of delivery processes, standards, and governance

practices

Key Skills

Education

Any Graduate