3+ years of experience as a Solution Architect or Technical Architect
Hands-on architect experience on at least one full-lifecycle Student Information System implementation built on Salesforce Education Cloud, from design through go-live
Strong higher education domain expertise, including: Student lifecycle, Registrar operations, Course catalog and scheduling, Registration and enrollment, Grading and academic records, Degree audit, and Student financials.
Deep expertise in Salesforce Education Cloud and Education Data Architecture (EDA)
Strong Salesforce platform expertise, including Sales Cloud, Service Cloud, Experience Cloud, Flow, Apex, and Lightning Web Components
Experience with REST/SOAP APIs, MuleSoft or comparable middleware, and ETL tools
Experience integrating with SIS platforms such as Ellucian Banner, Colleague, PeopleSoft Campus Solutions, or Workday Student
Experience leading large-scale student and academic data migrations
Strong understanding of FERPA, data governance, privacy, security, and accessibility
Experience with DevOps, CI/CD, environment strategy, and release management
KEY RESPONSIBILITIES
Own end-to-end solution architecture from discovery through go-live and hypercare
Architect the SIS on Salesforce Education Cloud
Design and govern the Education Cloud data model
Define integration architecture with legacy and enterprise systems
Lead data migration, reconciliation, and cutover planning
Design Salesforce security and sharing models
Establish technical testing and deployment strategies
Guide developers, administrators, and business analysts
Lead architecture reviews and technical design decisions
Partner with higher education leadership and IT stakeholders
PREFERRED
Salesforce Education Cloud Accredited Professional
Salesforce Certified Application Architect or System Architect
Salesforce Certified Technical Architect (CTA)
Platform Integration Architect or Data Architect
Experience with Agentforce, Data Cloud, Marketing Cloud, or Slate
Master’s degree in a technical or higher education administration field