Description

Key Responsibilities

• Application Configuration & Support: Provide expert configuration across one or more SAP applications based on business needs, managing production support through planned releases, break-fix resolutions, and emergency situations.
• Requirements Gathering & Analysis: Lead structured requirements processes (gathering, analyzing, documenting, and managing changes) to identify business priorities, advise on technical options, and contribute factual content to project feasibility studies.
• Functional Specifications & Development: Write detailed functional specifications and collaborate closely with technical resources to coordinate the development and testing of system changes.
• Testing & Quality Assurance: Assist in developing user test cases, validate test results during user acceptance testing (UAT), and investigate, resolve, or escalate complex application problems.
• Business Liaison & Training: Promote an understanding of IT roles and processes across various business units, assist in developing user manuals, and support user training initiatives.
• Project Management & Documentation: Support formal project status reporting, monitor customer satisfaction metrics, and maintain comprehensive documentation in the team's knowledge repository.
• Mentorship: Act as a technical and functional guide, mentoring other team members to elevate overall team capabilities.

Qualifications

• Experience Level: Proven experience operating at a Senior level, with a demonstrated ability to work independently with minimal to no supervision.
• SAP Expertise: Deep functional knowledge and configuration experience in one or several SAP technologies, such as SAP Business Suite (ERP, SCM, SRM, CRM), Ariba, and SuccessFactors.
• Technical Skills: Strong proficiency in writing functional specifications, designing business solutions, and partnering with technical development teams.
• Analytical Skills: Excellent capability in structured business analysis, requirement elicitation, and metric evaluation.
• Communication & Collaboration: Superb communication skills with a track record of bridging the gap between IT and diverse business units, as well as experience mentoring junior analysts

Key Skills

Education

Any Gradute